Privacy Policy

Robelle Pharmaceuticals Inc. respects your privacy and is committed to protecting your personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. This policy explains what information we collect through this website, why we collect it, how we use and protect it, and the choices and rights you have.

Last updated: 24 October 2026
Effective date: The day the Robelle Pharmaceuticals Inc. website is launched

Who we are

Robelle Pharmaceuticals Inc. is a Filipino company. For the personal information described in this policy, Robelle Pharmaceuticals Inc. decides why and how it is used.

This policy covers this website and the inquiries you send us through it or to the email addresses listed on it.

Information we collect

We collect only the information you choose to give us when you contact us through the inquiry form or by email. The form asks for:

  • Your full name (required).
  • Your email address (required).
  • Your inquiry type and message (required).
  • Your phone number (optional).
  • Your company or store name (optional).
  • The product you are interested in (optional).
  • Your confirmation that you agree to this privacy policy.

How and why we use your information

We use your information to read and reply to your inquiry, give you the product or business information you ask for, and handle any follow-up related to that inquiry.

We process the details you submit with your consent, which you give by agreeing to this policy before sending the form. You may withdraw your consent at any time by contacting us (see “Contact us”).

We do not use your information to send you promotional messages unless you separately ask us to, and we do not sell your personal information.

Who we share it with

Your inquiry is read only by staff of Robelle Pharmaceuticals Inc. who need it to respond. We do not share it with other companies for their own purposes.

We rely on service providers to run this website and receive inquiries, such as our web hosting provider and our email providers, including Google, which operates the Gmail mailboxes we use. These providers handle your information only to provide their services to us, and they may store it on servers outside the Philippines.

We may also disclose personal information when the law, a court, or a government authority requires us to.

How long we keep it

We keep your inquiry and contact details only for as long as we need them to answer you and to meet our legal, accounting, and record-keeping obligations. When we no longer need them, we delete them or dispose of them securely.

How we protect it

We use reasonable organizational, physical, and technical measures to protect your information against loss, misuse, unauthorized access, and disclosure. These include limiting access to authorized staff, protecting our mailboxes and hosting account with passwords, and serving this website over an encrypted (HTTPS) connection.

The inquiry form has a hidden anti-spam field. It is not meant to be filled in by people and does not collect personal information.

If a personal data breach affects you, we will notify you and the National Privacy Commission as the law requires.

This website does not use advertising or analytics cookies, and it does not track you across other websites.

Like most websites, our hosting provider may keep basic technical records, such as IP address, browser type, and the pages requested, to keep the site secure and working properly.

This website links to other services, such as Facebook and Google Maps. If you follow those links, the other service handles your information under its own privacy policy.

Your rights

Under the Data Privacy Act of 2012, and subject to its conditions and exceptions, you have the right to:

  • Be informed about how your personal information is processed.
  • Access the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Object to the processing of your information, or withdraw your consent.
  • Ask us to suspend, block, remove, or destroy your information in the circumstances the law allows.
  • Receive a copy of your information in a commonly used electronic format, where applicable.
  • Be compensated for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your information.
  • Lodge a complaint with the National Privacy Commission.

Children

This website is meant for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time, for example if we change how the website or the inquiry form works. The “last updated” date at the top shows when it last changed, and the latest version is always on this page.

Contact us

To ask a question about this policy, use any of your rights above, or withdraw your consent, contact Robelle Pharmaceuticals Inc. using the details below and mark your message “Privacy request”. We will reply as soon as we reasonably can.

  • Email: Robellepharma2020@gmail.com
  • Email: Robellepharmaceuticals@gmail.com
  • Phone: 235-63-75
  • Address: Blk 3 Lot 13, Aquamarine Street, San Antonio Subd., Bacaca Rd., Barangay 19B, Davao City, Davao del Sur, Philippines 8000

Reference guidance: NPC guidance on the right to be informed and Data Privacy Act of 2012.

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